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Help Category
Download Videos
Yes, it does support batch-adding videos to the download list.
The reason of the download speed slow is the quality of the device hardware and network. If you want to speed up the download speed, please check the "Hardware Acceleration" option in the "Setting" section and ensure network stability.
The reason for the issue may be that the network is unstable when downloading the video, resulting in the inability to obtain video information. It may also be caused by player problems and insufficient storage space. In this case, please download the video again and check the player and storage space. If you need further help, please contact our Keeprix Customer Service to help you.